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We’ve got a treat for you this week. Have you ever wondered how to take your accommodation business from good to great? Or how to make those initial steps in property management easier, smarter, and more impactful? This week’s episode dives into just that. I sat down with one of my favourite industry legends Margot Schmorak, CEO of Hostfully, and her insights are worth every second listening. From starting out as a small business to working with thousands of property managers, Margot’s journey is a masterclass in scaling your business with purpose and strategy.

 

You’ll find incredible value here if you’re managing a B&B, running short-term rentals, or even overseeing a motel or hotel. Margot and I break down the steps you need to take when starting out, whether it’s leveraging technology, building relationships with your community, or refining the guest experience. What makes this episode stand out is how practical and actionable her advice is – it’s not just theory, it’s tested strategies that work.

 

What you will learn from this episode:

 

🏡 How to stand out in a crowded market by building a unique value proposition.

🛠️ Why the right property management system can make or break your business.

🌍 The importance of community engagement and how it impacts long-term success.

💡 Practical ways to automate guest communication and operations.

🚀 What does scaling really look like and how to prepare for growth?

 

Margot Schmorak is more than a tech innovator – she’s a powerhouse in the world of property management. As the CEO and Co-Founder of Hostfully, she’s leading one of the most respected property management software companies in the industry. Hostfully isn’t just a tech provider; it’s a game-changer, empowering property managers to streamline their operations, maximise bookings, and improve the guest experience. From automating communication to integrating with major OTAs like Airbnb and Vrbo, Hostfully is setting the gold standard.

Margot’s story doesn’t stop there. Before Hostfully, she played pivotal roles at Apple (yes, she helped launch the iPhone Developer Program!) and other top-tier companies. She’s also deeply committed to diversity, equity, and inclusion, paving the way for underrepresented voices in tech and hospitality. If you’re serious about growing your accommodation business, learning from Margot is a no-brainer.

 

Listening to this episode will give you actionable insights that could transform how you approach property management. Whether it’s understanding how to leverage technology effectively, identifying growth opportunities, or creating memorable guest experiences, Margot’s wisdom will leave you inspired and equipped to take your business to the next level.

So, grab a coffee, settle in, and tune in to this week’s episode. Trust me, this one’s worth it.

 

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