And we are back – kicking off season 13 of The Accommodation Show.
In our latest episode, I delve into a conversation that is not just essential but critical for anyone in the accommodation industry. We’re tackling the art of ‘Wowing Guests and Creating Unforgettable Experiences in Hospitality’ – a topic that is the cornerstone of success in our field.
The importance of the experience of a guest cannot be overstated. In a world where guests have endless choices, the differentiation often lies in the experience they receive.
In this episode, we explore how going beyond the basics can turn your guests into advocates for your business, driving both repeat bookings and glowing recommendations. From creating memorable touchpoints to empowering your team to deliver exceptional service, this episode is packed with actionable insights.
My guest, David Angotti, brings a wealth of experience and a unique perspective to the table. As a serial entrepreneur and a visionary in the hospitality industry, David shares his journey and the philosophies that have driven his success. His insights are invaluable for anyone looking to elevate their accommodation business to new heights.
Reasons You Should Listen to this Episode:
🌟 The power of creating an exceptional guest experience
🌟 Insights into building a guest-centric culture
🌟 Practical tips on personalising guest interactions
🌟 Strategies for leveraging small gestures for significant impact
🌟 Empowering your team to take hospitality to the next level
🌟 Understanding the future of Online Travel Agencies (OTAs)
David Angotti is not just an accomplished entrepreneur but a true visionary in our industry. By 30, he had already founded and successfully exited an EdTech brand. His expertise doesn’t stop there; he’s been a VP of Marketing for a vast eCommerce network, a consultant for Fortune 100 companies, and a contributor to a top-ten marketing blog globally. In the realm of property management, David’s ventures in Gatlinburg and StaySense, both of which he co-founded and exited, are testaments to his innovative approach. His recent role as Chief Evangelist for Guesty and leadership of several US-based teams underlines his continued influence in the sector. But David’s life isn’t all work. He’s an accomplished author, land developer, airline transport pilot, and ultra-marathoner, embodying a spirit of adventure and determination that’s truly inspiring.
This episode is a must-listen if you’re serious about elevating your accommodation business. David Angotti’s journey and insights offer a fresh perspective on what it means to deliver exceptional hospitality. By tuning in, you’ll not only gain practical advice but also inspiration to innovate and excel in your business. Remember, in the hospitality industry, the experience we offer is as crucial as the accommodation itself.
Don’t miss out on this opportunity to learn from one of the best in the business.
Welcome to 2024 everyone!!!
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