This episode is a winner! Today, we’re venturing beyond implementing technology into the fascinating realm of actually creating it. It’s one thing to use technology and quite another to build it from the ground up to fit your specific business needs.
I love playing with technology, understanding it and building it and therefore this topic is particularly exciting to me. At Casiola, they don’t just use technology; they build it and refine it, enhancing their operational model and setting new industry standards.
But how do you know what to build?
In this episode, we delve into the intricate process of developing bespoke technological solutions that cater precisely to the unique challenges and opportunities within the STR and hospo industry. We discuss how Casiola, led by Dennis Goedheid, identifies which aspects of their operation can benefit most from automation and custom tech solutions. This approach not only increases efficiency but also boosts profitability, which is crucial in today’s super-competitive environment.
What you will learn from this episode:
Building vs. buying technology in property management 🏗️
Identifying business needs that benefit from custom tech solutions 🔍
Strategic advantages of bespoke technology in hospitality 🌟
Enhancing guest experience and operational efficiency with custom tools 🛠️
Profit-driven decision-making in tech development 💡
Long-term benefits of investing in technology 🚀
Future trends in property management technology 🌐
Our guest, Dennis Goedheid, is not just the CEO of Casiola Vacation Homes but also the brain behind Guestor Vacation Rental Investment Fund. With a strong background in technology, marketing, real estate, and investments, Dennis exemplifies what it means to be a forward-thinking leader in our industry. His deep understanding of the intersection between technology and guest satisfaction makes him an invaluable resource for anyone looking to elevate their accommodation business.
Listening to this discussion, you’ll understand the significant edge that building tailored technology offers. We cover how Dennis’s team assesses their operational needs, decides on the custom solutions that will deliver the most impact, and integrates these technologies into their daily operations. It’s not just about the tech—it’s about crafting a seamless experience that enhances every touchpoint of the customer journey.
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