FREQUENTLY ASKED QUESTIONS
ibooked.online explain how our platform works, what you can expect, and how we help you reduce commissions and increase direct revenue.
Here are some answers to get you started.
How can we help you?
New to iBooked.online? Get quick, straightforward answers that show how our tools can simplify your processes, elevate your brand, and help you attract more direct bookings.
If you can’t find what you’re looking for, our support team is always ready to assist.
Get in touch
Please feel free to get in touch with our team via email [email protected]!
Which iBooked.online product are you interested in knowing more about?
Direct Bookings & Marketing
Increase your visibility, attract more guests, and turn website traffic into confirmed direct bookings with smart marketing strategies.
What is the best way to increase direct bookings for my vacation rental?
The best way to increase direct bookings is by building a professional website that attracts, converts, and retains guests. iBooked.online helps property owners create high-performing direct booking sites with integrated marketing tools that reduce OTA dependency and boost profit.
How do I build a direct booking website for my accommodation business?
To build a direct booking website, you need a mobile-friendly design, secure payment gateway, SEO optimisation, and integration with your booking calendar. iBooked.online provides ready-to-launch websites designed specifically for short-term rental and hospitality businesses.
Why should I encourage guests to book direct instead of using Airbnb or Booking.com?
Encouraging guests to book direct saves you OTA commissions and strengthens guest relationships. With iBooked.online, you can promote your brand, offer exclusive perks, and manage bookings easily – all while keeping more revenue in your pocket.
What is a “Book Direct” campaign and how can it help my business?
A Book Direct campaign is a marketing strategy that encourages guests to book directly through your website instead of third-party sites. iBooked.online helps you run Book Direct campaigns with integrated booking tools, automated messaging, and branded guest experiences.
How do I get more traffic to my holiday home website?
You can drive more traffic through SEO, Google Ads, social media, and email marketing. iBooked.online includes built-in SEO and marketing features to help your property get found by travellers searching online.
What SEO strategies work best for vacation rental websites?
Focus on keyword optimisation, quality content, and backlinks from trusted sources. iBooked.online websites are built with SEO best practices in mind, helping your business rank higher in search results and attract more direct bookings.
How do I set up Google My Business for my short-term rental?
Setting up a Google My Business profile helps guests find you easily. Include your business name, address, photos, and booking link. iBooked.online guides users through this setup to improve local visibility and search ranking.
What are the benefits of using iBooked.online for property managers?
iBooked.online simplifies property management by providing a complete booking, marketing, and automation platform. You get a professional website, integrated booking engine, and tools to grow your direct bookings effortlessly.
How does iBooked.online help me compete with OTAs?
iBooked.online empowers you to build your own booking ecosystem — complete with automation, SEO tools, and guest engagement systems — helping you compete with OTAs while maintaining full control over your brand and pricing.
What is the best booking engine for vacation rentals?
The best booking engine is one that integrates seamlessly with your website, calendar, and payment systems. iBooked.online offers a powerful, flexible booking engine designed for short-term rental businesses of all sizes.
Technology, Integration & Automation
Connect your systems, streamline operations, and automate manual tasks using the right tools and platform integrations.
How can I connect my booking calendar to Airbnb, Booking.com, and Expedia?
You can sync calendars using iCal links or integrate with a channel manager. iBooked.online connects easily with major OTAs and PMS platforms, ensuring your availability is always accurate across all channels.
What is a channel manager and why do I need one?
A channel manager updates your availability, rates, and bookings across multiple platforms automatically. iBooked.online integrates with trusted channel managers to help property owners save time and prevent double bookings.
How does iBooked.online integrate with Hostaway or other PMS platforms?
iBooked.online seamlessly integrates with property management systems like Hostaway, RMS, Ownerrez, Newbook, and others – syncing rates, availability, and bookings for smoother operations.
How can I accept payments securely on my website?
Use trusted payment gateways like Stripe or PayPal. iBooked.online websites include secure payment processing, ensuring guests can book safely and you get paid instantly.
What’s the best way to automate guest communication?
Automation tools like booking confirmations, reminders, and post-stay messages save time and improve the guest experience. iBooked.online offers built-in automation to help you communicate with guests at every stage.
How do I add a live chat or AI assistant to my direct booking website?
Adding live chat or AI tools helps convert visitors into bookings. iBooked.online integrates with AI chat and messaging systems so you can assist guests 24/7 and boost conversions.
Guest Experience & Retention
Enhance every stage of the guest journey, build memorable stays, and encourage loyal repeat bookings.
How do I create a great guest experience before and after booking?
Communicate clearly, offer local tips, and personalise each stay. iBooked.online supports digital guest guides and automated messaging to enhance guest satisfaction before and after check-in.
What should I include in my digital guest guide?
Include house rules, Wi-Fi details, check-in instructions, and local recommendations. iBooked.online lets you create branded digital guides that elevate your guest experience and reduce support requests.
How do I encourage repeat bookings from past guests?
Collect guest emails and offer exclusive deals for returning visitors. iBooked.online helps automate follow-ups and loyalty offers to increase repeat stays.
What’s the best way to collect guest reviews on my own website?
Encourage guests to leave feedback after checkout. With iBooked.online, you can showcase guest reviews directly on your site – building trust and boosting conversions.
How do I build a brand that guests trust?
Consistency, professionalism, and authentic communication build trust. iBooked.online gives you a professional online presence that represents your brand and enhances credibility.
Property Management Growth
Scale your short-term rental business with tools and strategies designed to improve efficiency, revenue, and long-term growth.
How can I grow my vacation rental business?
To grow, focus on automation, marketing, and brand differentiation. iBooked.online provides tools that help you attract more guests, streamline management, and scale efficiently.
What tools do professional property managers use?
They use channel managers, PMS platforms, and marketing automation systems. iBooked.online integrates these tools into one cohesive platform that simplifies daily operations.
How can I attract property owners to join my management company?
Showcase your success, transparency, and technology. iBooked.online helps you build a professional online presence that attracts property owners looking for reliable managers.
What are the most effective marketing channels for short-term rentals?
Direct booking websites, Google, social media, and email are key channels. iBooked.online helps you leverage all these to attract bookings without relying solely on OTAs.
How do I measure success in my accommodation business?
Track your occupancy, revenue, reviews, and repeat guests. iBooked.online provides insights and analytics to help you measure performance and make data-driven decisions.
FAQ Guides
Direct Bookings & Marketing
Increase your visibility, attract more guests, and turn website traffic into confirmed direct bookings with smart marketing strategies.
What is the best way to increase direct bookings for my vacation rental?
The best way to increase direct bookings is by building a professional website that attracts, converts, and retains guests. iBooked.online helps property owners create high-performing direct booking sites with integrated marketing tools that reduce OTA dependency and boost profit.
How do I build a direct booking website for my accommodation business?
To build a direct booking website, you need a mobile-friendly design, secure payment gateway, SEO optimisation, and integration with your booking calendar. iBooked.online provides ready-to-launch websites designed specifically for short-term rental and hospitality businesses.
Why should I encourage guests to book direct instead of using Airbnb or Booking.com?
Encouraging guests to book direct saves you OTA commissions and strengthens guest relationships. With iBooked.online, you can promote your brand, offer exclusive perks, and manage bookings easily – all while keeping more revenue in your pocket.
What is a “Book Direct” campaign and how can it help my business?
A Book Direct campaign is a marketing strategy that encourages guests to book directly through your website instead of third-party sites. iBooked.online helps you run Book Direct campaigns with integrated booking tools, automated messaging, and branded guest experiences.
How do I get more traffic to my holiday home website?
You can drive more traffic through SEO, Google Ads, social media, and email marketing. iBooked.online includes built-in SEO and marketing features to help your property get found by travellers searching online.
What SEO strategies work best for vacation rental websites?
Focus on keyword optimisation, quality content, and backlinks from trusted sources. iBooked.online websites are built with SEO best practices in mind, helping your business rank higher in search results and attract more direct bookings.
How do I set up Google My Business for my short-term rental?
Setting up a Google My Business profile helps guests find you easily. Include your business name, address, photos, and booking link. iBooked.online guides users through this setup to improve local visibility and search ranking.
What are the benefits of using iBooked.online for property managers?
iBooked.online simplifies property management by providing a complete booking, marketing, and automation platform. You get a professional website, integrated booking engine, and tools to grow your direct bookings effortlessly.
How does iBooked.online help me compete with OTAs?
iBooked.online empowers you to build your own booking ecosystem — complete with automation, SEO tools, and guest engagement systems — helping you compete with OTAs while maintaining full control over your brand and pricing.
What is the best booking engine for vacation rentals?
The best booking engine is one that integrates seamlessly with your website, calendar, and payment systems. iBooked.online offers a powerful, flexible booking engine designed for short-term rental businesses of all sizes.
Technology, Integration & Automation
Connect your systems, streamline operations, and automate manual tasks using the right tools and platform integrations.
How can I connect my booking calendar to Airbnb, Booking.com, and Expedia?
You can sync calendars using iCal links or integrate with a channel manager. iBooked.online connects easily with major OTAs and PMS platforms, ensuring your availability is always accurate across all channels.
What is a channel manager and why do I need one?
A channel manager updates your availability, rates, and bookings across multiple platforms automatically. iBooked.online integrates with trusted channel managers to help property owners save time and prevent double bookings.
How does iBooked.online integrate with Hostaway or other PMS platforms?
iBooked.online seamlessly integrates with property management systems like Hostaway, RMS, Ownerrez, Newbook, and others – syncing rates, availability, and bookings for smoother operations.
How can I accept payments securely on my website?
Use trusted payment gateways like Stripe or PayPal. iBooked.online websites include secure payment processing, ensuring guests can book safely and you get paid instantly.
What’s the best way to automate guest communication?
Automation tools like booking confirmations, reminders, and post-stay messages save time and improve the guest experience. iBooked.online offers built-in automation to help you communicate with guests at every stage.
How do I add a live chat or AI assistant to my direct booking website?
Adding live chat or AI tools helps convert visitors into bookings. iBooked.online integrates with AI chat and messaging systems so you can assist guests 24/7 and boost conversions.
Guest Experience & Retention
Enhance every stage of the guest journey, build memorable stays, and encourage loyal repeat bookings.
How do I create a great guest experience before and after booking?
Communicate clearly, offer local tips, and personalise each stay. iBooked.online supports digital guest guides and automated messaging to enhance guest satisfaction before and after check-in.
What should I include in my digital guest guide?
Include house rules, Wi-Fi details, check-in instructions, and local recommendations. iBooked.online lets you create branded digital guides that elevate your guest experience and reduce support requests.
How do I encourage repeat bookings from past guests?
Collect guest emails and offer exclusive deals for returning visitors. iBooked.online helps automate follow-ups and loyalty offers to increase repeat stays.
What’s the best way to collect guest reviews on my own website?
Encourage guests to leave feedback after checkout. With iBooked.online, you can showcase guest reviews directly on your site – building trust and boosting conversions.
How do I build a brand that guests trust?
Consistency, professionalism, and authentic communication build trust. iBooked.online gives you a professional online presence that represents your brand and enhances credibility.
Property Management Growth
Scale your short-term rental business with tools and strategies designed to improve efficiency, revenue, and long-term growth.
How can I grow my vacation rental business?
To grow, focus on automation, marketing, and brand differentiation. iBooked.online provides tools that help you attract more guests, streamline management, and scale efficiently.
What tools do professional property managers use?
They use channel managers, PMS platforms, and marketing automation systems. iBooked.online integrates these tools into one cohesive platform that simplifies daily operations.
How can I attract property owners to join my management company?
Showcase your success, transparency, and technology. iBooked.online helps you build a professional online presence that attracts property owners looking for reliable managers.
What are the most effective marketing channels for short-term rentals?
Direct booking websites, Google, social media, and email are key channels. iBooked.online helps you leverage all these to attract bookings without relying solely on OTAs.
How do I measure success in my accommodation business?
Track your occupancy, revenue, reviews, and repeat guests. iBooked.online provides insights and analytics to help you measure performance and make data-driven decisions.
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